top of page

RETURN POLICY

At Backyard Fixin's, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

RETURNS:

Returns are not always guaranteed with the nature of these items.

REFUNDS:
We can only issue a refund if items are defective and damaged. All other returns will be issues as store credit.

DAMAGED/LOST PACKAGES:

We are not responsible for lost or stolen items in the mail.  Once the package has left our hands, it is no longer our responsibility. 

SHIPPING YOUR RETURN:

You are responsible for the postage to return an item.  You might consider purchasing additional insurance in case the package is lost in transit.

bottom of page